tmalltotes, we provide as much ``repair'' and ``aftercare'' as possible so that you can use the product you purchased for a long time. Please feel free to contact us as we generally accept purchased products free of charge*.
Please note that depending on the condition and material of the product, we may not be able to meet your expectations.
Please note that the repair period is approximately 3 weeks to 2 months, but depending on the nature of the repair, it may take some time. Please feel free to contact us as some prior confirmation may be required. Please refer to the following for "Repair work details" and "Precautions for use".
*Some fees may apply.
Drilling and cutting of shoulder belt
hand string exchange
Fastener repair (pull installation, slider adjustment, fastener replacement, etc.)
Replacement of various metal fittings
Lining (inner bag) replacement
*Due to the structure of the tailoring, there are some products that we cannot accept.
Whole leather re-dyeing
*We may not be able to accept some materials such as tanned leather and brushed materials such as suede bagskin.
Caring for leather materials
Water repellent treatment
others
Hook/snap replacement
Base repair (adjustment, etc.)
Fastener repair (pull installation, slider adjustment, etc.)
others
Precautions for use
tmalltote, in order to take advantage of the natural texture of the leather, we do not dye it more than necessary or process it to completely prevent color fading. Therefore, the color may fade or fade due to water, sweat, friction, etc. Please be especially careful when it is hot and humid, on rainy days, when you are sweating, or when wearing white or light-colored clothing. Also, depending on the material, if it gets wet, it may absorb water and stain, so please be careful.
Some metal fittings are used and may be damaged or may injure your skin or other objects. Please handle with care.
There are limits to the strength of the main body and shoulder straps. Please be careful when using.
About care and storage
After use, wipe off dust and dirt with a soft cloth. For brushed materials, brush all over with a clean brush to remove dust and condition the coat.
Also, wipe off dust and dirt from the metal parts with a soft cloth.
If it gets wet, do not rub it too hard, but gently tap it with a dry soft cloth to remove the moisture, then dry it in a well-ventilated place.
For brushed materials, allow them to dry completely before brushing.
Please note that if you force the leather to dry with a hair dryer, the leather will harden or deform, so please let it dry naturally.
When storing, avoid direct sunlight and high temperatures, and store in a dry and well-ventilated place. If you store it in a humid place (such as a closet or closet), mold may grow. Please note that once mold occurs, it is very difficult to completely remove it.
When not in use, please store it with a blank white paper padding inside and keep it in shape.
Also, please be aware that if an aqueous solution of dehumidifier (calcium chloride type) comes into contact with leather, it may harden or deform.
Please avoid using insect repellents, thinners, and benzene.
Precautions for use
Dark colored items may fade onto clothing due to water, sweat, friction, etc. (especially natural fibers such as 100% cotton).
Please be careful when wearing white or light-colored clothing in hot and humid weather, on rainy days, when sweating, or when wearing white or light-colored clothing.
Also, depending on the material, if it gets wet, it may cause uneven coloring or stains, so please be careful.
For items that are partially made of leather, please also read the "Precautions for Use" for leather products.
About care and storage
After use, please remove dust with a soft cloth or brush. Wipe off dust and dirt from the metal fittings with a soft cloth.
Even fabric products cannot be washed completely.
When storing, avoid direct sunlight and high temperatures, and store in a dry and well-ventilated place. If stored in a humid place, mold may grow. Please note that once mold occurs, it is very difficult to completely remove it.
When not in use, please store it with a blank white paper padding inside and keep it in shape.
Please avoid using insect repellents, thinners, and benzene.
Precautions for use
This material is sensitive to heat and high temperatures, so please keep it away from heat and high temperatures.
Please avoid storing in direct sunlight.
Please store it away from other materials. Depending on the material composition, color migration may occur.
Please never wash it completely. If moisture penetrates and is stored for a long time, it may cause mold or deformation.
Do not wipe with volatile organic solvents such as benzine or thinner. The surface material may change or deteriorate.
Depending on the number of uses, the passage of time, and storage conditions, deterioration may occur, and peeling or cracking may occur.
Precautions for use
Please note that brushed materials such as suede, nubuck, and velor have long piles and fine fibers, so the dyed nap may easily fall off and the color of the bag may transfer to your clothing. Also, it doesn't like moisture or dust, so if it gets wet, wipe it gently with a soft cloth and dry it in the shade.
After use, we recommend brushing with a soft brush along the grain of the leather surface.
Please understand the characteristics of the material before using it.
